Specialist, Field Flight Test Engineer

L3Harris•Ashburn, VA

2d•$75,000 - $139,000

About The Position

L3Harris Agile Development Group is seeking a Field Service Representative (FSR) to join our Test and Evaluation team supporting our family of autonomous unmanned aircraft systems (UAS). The FSR plays a critical hands-on role in both developmental flight test events and end-user integration, testing, and training events. Operating across lab and field environments, the FSR is the primary interface between engineering teams and end-users to ensure mission success. This is a mission-focused, highly technical position requiring excellent organizational, communication, and problem-solving skills. The role includes system preparation, troubleshooting, maintenance, customer support, and training. The position requires up to 50% travel (Continental United States (CONUS) with potential for occasional Outside the Continental United States (OCONUS)) and the ability to work independently or as part of a dynamic team under varying environmental conditions.

Requirements

Bachelor’s Degree with a minimum of 4 years of prior related experience OR Graduate Degree with a minimum of 2 years of prior related experience OR High School Diploma or equivalent and a minimum of 8 years of prior related experience.
Active US DOD TOP SECRET or TS/SCI security clearance. Onboarding is contingent upon clearance received/approved.
Minimum of 2 years’ experience supporting logistics and coordination for field operations.
Minimum of 2 years’ experience in role requiring hands-on mechanical, electrical, and troubleshooting skills, including networking fundamentals.
Experience with software configuration management, firmware updates, file management, and relevant software tools (e.g., Notepad++, PuTTY, WinSCP, FileZilla, MobaXterm, Wireshark, Microsoft Office).

Nice To Haves

Excellent organizational skills and demonstrated ability to prioritize tasks across multiple projects and programs.
Experience with UAS operations, aviation fundamentals, mission planning, and test range operations.
Experience in a high-tempo, high-consequence environment.
Demonstrated ability to train and support end-users in complex system operation and maintenance.
Experience generating work summary and discrepancy reports.
Practical experience monitoring telemetry data and supporting operational or developmental test events.
Experience collaborating with engineering teams to provide feedback and suggest improvements for system effectiveness.
Excellent relationship-building skills with customers and end-users; ability to act as a professional representative of the company.
Creative problem-solving skills and ability to develop innovative solutions to field issues.
OSHA requirements and ESD best practices familiarity.

Responsibilities

Support developmental flight testing of autonomous unmanned aircraft and serve as a primary contributor to test event success.
Perform system assembly, inspection, setup/configuration, preflight checkouts, and all maintenance actions to ensure system readiness.
Set up, configure, operate, and troubleshoot ground control stations, antenna systems, and test support equipment, including software/firmware updates and configuration management.
Monitor telemetry displays and execute procedures during test missions; participate in and contribute to test briefings and debriefings.
Provide first-level customer support for end-users via remote and on-site methods, including issue resolution, escalation to engineering, and post-event follow-up.
Train end-users in the maintenance, operation, and troubleshooting of UAS, associated user interfaces, and proprietary software; ensure user proficiency and understanding.
Prepare, configure, test, and ship equipment in advance of test events; coordinate field logistics and ensure readiness for deployment.
Serve as the face of L3Harris to customers, end-users, and test range personnel; maintain professional and effective relationships in all interactions.
Work collaboratively with engineering teams to provide critical feedback from lab and field experiences and participate in product development and engineering meetings.
Prioritize and manage tasks across multiple programs, support logistics, and coordinate field operations as needed.
Use basic computer networking and ability to read and understand schematic diagrams.
Work independently in the field and/or as part of a collaborative team in a fast-paced, mission-focused environment.
Effective verbal and written communication skills; experience briefing and debriefing technical information to diverse groups.
Work 12+ hour shifts, including nights, weekends, holidays, and on short notice as operational demands require.
Travel up to 50% CONUS with the potential for OCONUS travel (~1 week/year).
Active US DOD TOP SECRET security clearance which requires U.S. Citizenship. Onboarding is contingent upon clearance received/approved.
Ability to lift 50 lbs. unassisted or 100 lbs. as part of a two-person team.