Specialist, Family Service and Volunteer

Catholic Charities Archdiocese of Denver•Denver, CO

49d

About The Position

Family Service and Volunteer Specialist OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. PURPOSE OF POSITION: A Family Service and Volunteer Specialist at Catholic Charities: Leads, supports, and provides ongoing training to volunteers. Collaborates with Community Engagement Specialist in volunteer appreciation efforts. Coordinates ongoing training & educational opportunities for volunteers. Recruits volunteers for his/her Marisol Family locations. Training and Onboarding of new volunteers – both short and long-term. Responds to, documents, and works to address volunteer concerns. Maintains relevant databases. Incorporates interns and service groups into the Marisol Family mission. Scheduling: works with volunteer leads at his/her regional houses to ensure all shifts are staffed and fills in where necessary. Works to grow leadership/investment in others through close collaboration with volunteer leads. Conducts periodic coordinators meeting with regional volunteer leads. Maintains up-to-date area resource guides for each of their regional locations. Provides direct service to families and individuals, and models Marisol Services values for volunteers

Requirements

Demonstrated proficiency in administrative procedures
Effective interpersonal and written communication skills
Ability to lead others in an empathetic, collaborative manner
Trauma-informed mentality and/or willingness to learn trauma-informed practices
Able to collaborate in a parish environment
Able to promote and support life-affirming philosophy of client ca
Knowledge of MS Office Suite
Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
Ability to interact effectively as a team member and independently with Agency staff, volunteers and with a diverse client base.

Nice To Haves

Bilingual (especially in Spanish) a plus.

Responsibilities

Leads, supports, and provides ongoing training to volunteers.
Collaborates with Community Engagement Specialist in volunteer appreciation efforts.
Coordinates ongoing training & educational opportunities for volunteers.
Recruits volunteers for his/her Marisol Family locations.
Training and Onboarding of new volunteers – both short and long-term.
Responds to, documents, and works to address volunteer concerns.
Maintains relevant databases.
Incorporates interns and service groups into the Marisol Family mission.
Scheduling: works with volunteer leads at his/her regional houses to ensure all shifts are staffed and fills in where necessary.
Works to grow leadership/investment in others through close collaboration with volunteer leads.
Conducts periodic coordinators meeting with regional volunteer leads.
Maintains up-to-date area resource guides for each of their regional locations.
Provides direct service to families and individuals, and models Marisol Services values for volunteers

Benefits

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

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