Specialist, Facility Care

Seattle Bouldering Project, LLC•Seattle, WA

About The Position

Facilities Care Specialists are responsible for maintaining a clean, safe and presentable facility at each Bouldering Project. Facilities Care Specialists are an integral part of the in-house management and maintenance oft he built environment at the local facility level and are primarily responsible for the cleanliness of the facility. These staff members have direct impact on the experience of every individual that walks through eh door, from a first impression of the space to a lasting experience, these staff help create a welcoming and healthy environment.

Requirements

Previous customer service
Effective communication and interpersonal skills.
Excitement about working in a climbing, fitness, and community environment.
Ability to follow procedures and work both independently and as part of a team.

Responsibilities

Works with the technicians and other staff to perform regular cleaning duties including but not limited to vacuuming climbing mats, mopping concrete floors, dusting required areas, regular cleaning of restroom areas, cleaning and sanitizing fitness equipment, and ensuring that all custodial related assignments are completed as assignment by the Facilities Manager/Coordinator
Maintains a clean, organized, and presentable facility and retail area for members and guests
Maintains and cleans facility grounds and building as needed
Performans regular bathroom and facility walkthroughs, immediately remedying instances in need of attention
Follows opening and closing cleaning and facility procedures
Performs basic maintenance tasks as needed
Other duties as assigned
Actively responds to customer needs, membership and event questions, inquires, and feedback
Provide customers with product, membership and event information as needed
Engages with customers, providing assistance with climbing, orientation, and facility offerings