Specialist, External Communications

Fidelity Investments • Boston, MA

277d • $52,000 - $83,000 • Hybrid

About The Position

As a Communications Specialist, you will be responsible for supporting enterprise communications efforts aimed at enhancing Fidelity's brand perception among key external partners, including customers, communities, and prospective talent. You will work across Fidelity, including with business units and marketing teams, to support multi-channel opportunities, including content development and earned media. Additionally, you will help drive communications measurement and reporting with a focus on data analysis and interpretation. You also will help support enterprise-wide reputation management strategies and rollouts and collaborate with cross-functional teams on issues that relate directly to Fidelity, the financial services industry or the general social environment.

Requirements

• Bachelor's degree.
• Up to one to three years of related experience as a communications/public relations professional.
• Public relations agency experience preferred.
• Strong writing, editing, and research skills.
• Technical, data analysis, and measurement skills.
• Ability to adapt in a fast-paced, constantly evolving environment.

Nice To Haves

• Experience with social platforms (Facebook, TikTok, X, LinkedIn, Instagram, and YouTube).
• Knowledge of media monitoring, coverage reports, and media measurement.

Responsibilities

• Support communications efforts that protect and improve external partners' perception.
• Measure the effectiveness of communications programs, including creation and assembly of communications measurement for senior leadership.
• Function as a project manager capable of leading multiple and simultaneous projects.
• Ensure all efforts meet Fidelity's high standards in accuracy, ethics, legal and compliance.
• Act as a junior spokesperson and provide support to spokespeople in the group.
• Assist with media research, messaging development, and outreach.
• Support social media content development, posting, and profile management.
• Assist with reporter research and media coverage reports.
• Help with the distribution of company announcements and compliance review for external communications documents.

Benefits

• Comprehensive health care coverage and emotional well-being support.
• Market-leading retirement.
• Generous paid time off and parental leave.
• Charitable giving employee match program.
• Educational assistance including student loan repayment and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree