Description Summary of Essential Functions Configure the HCM modules and provide break/fix support to ERP end users. Take responsibility for providing support for both functional and technical questions regarding the HCM application and processes. Exhibit and use strong knowledge and understanding of Human Resources business processes and terminology and will work closely with the HR team, other internal teams, and end-users to configure effective solutions within Oracle Fusion. Work effectively with the internal Application Services Technical team, Managed Services partner, and/or Oracle support to resolve tickets, system issues, and escalated issues as quickly, efficiently, and thoroughly as possible. Effectively use a strong working knowledge of HCM modules at United Regional, including but not limited to core HR, Talent Management, Recruitment, Compensation, Performance, Benefits, and other HR modules. Collaborate with stakeholders across the system to identify and document business needs, translating them into functional specifications for the ERP system. Educational Requirements Bachelor’s Degree or equivalent experience highly preferred. A combination of licensure or certification and job experience commensurate with degree may be considered. Oracle HCM experience or training required. HR functional experience highly preferred. Licensure and Certification Oracle HCM certifications preferred. Knowledge/Skills/Abilities In-depth knowledge of Oracle Fusion HCM Excellent communication skills Excellent analytical, problem-solving, and critical thinking skills Familiarity with system integration and data migration practices Understanding of common organizational structures, benefits, payroll, recruiting, and onboarding Understanding of HR operations and experience in employee data management Strong verbal and written communication skills to work effectively with multiple stakeholders Ability to accurately collect information to understand and assess customer needs and system capabilities Strong attention to detail Ability to prioritize workload and provide timely follow-up and resolution Ability to work effectively in a fast-paced, self-starter environment and handle multiple projects simultaneously Technical proficiency in data analysis and reporting capabilities within the ERP system Physical Requirements Must possess sufficient manual dexterity so as to be capable of typing accurately, utilizing a computer keyboard. Sight, with corrected vision, is necessary to perform the job. Working alone must be able to move about the organization and potentially lift or otherwise move items weighing up to 20 lbs. (printers, terminals, computers, manuals, forms, etc.). May be required to stand and/or sit for long periods of time. Duties and Responsibilities Recommend updates to configuration to meet end-user and system requirements Recommend and create reports configuration Support quarterly release testing and evaluating test results Oversee ongoing maintenance and updates to the ERP system, including bug fixes, configuration changes, and system upgrades Understand and ensure security and data privacy standards Create, edit and remove organization security roles for the system and provide support for issues relating to User Based Securities in Oracle Develop and maintain awareness of divisional and data security and comply with policies and procedures Perform audits on system roles and access logs to ensure accuracy Create, maintain and update system configuration and process documentation, providing end-user training as needed Identify and assist with organizational change management related to the Oracle HCM modules Cross-train as an HRIS partner supporting other HCM functional areas in Oracle, in order to provide coverage Design and maintain system configuration, including Supervisory Organization, Custom Organizations, Location, Paygroup etc. Maintain master data values in Oracle (ex: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, Locations) Test, validate and implement Business Process changes in Oracle Meet expected business performance goals by providing full range of customer service Provide input to Oracle Leadership/Governance, Oracle Team Members, and clients as appropriate Assist and complete other projects and duties as may be required by business needs