Specialist, EHR Training
About The Position
MDVIP is seeking an experienced EHR Trainer to deliver high‑quality electronic health record (EHR) education to physicians and practice staff across MDVIP affiliated practices. This role plays a critical part in onboarding, go‑live readiness, and ongoing optimization for practices using the athenaOne EHR platform. The EHR Trainer facilitates both onsite and virtual training sessions, tailoring content to clinical and operational workflows while reinforcing MDVIP documentation, compliance, patient engagement, and revenue cycle standards. Success in this role requires strong instructional skills, clinical workflow knowledge, and the ability to adapt to a variety of learning styles and practice environments. If you are passionate about healthcare education and enabling physician success through effective technology adoption, we’d love to hear from you.
Requirements
- Associate or Bachelor’s degree in Healthcare, Education, or a related field (or equivalent experience).
- Minimum 3 years of experience training or supporting EHR systems, preferably athenaOne.
- Experience delivering both in‑person and virtual training in healthcare or software environments.
- Strong presentation, communication, and interpersonal skills.
- Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
- Comfortable using CRM systems, virtual meeting platforms (Zoom, Microsoft Teams), and learning new technologies quickly.
Nice To Haves
- Experience in primary care or concierge medicine environments.
- Familiarity with onboarding workflows, go‑live support, and post‑implementation optimization.
- Proficiency using CRM systems.
Responsibilities
- Deliver onsite and virtual EHR training for physicians and practice staff, covering clinical documentation, scheduling, billing, labs, orders, and communication workflows.
- Partner with Onboarding Managers and cross‑functional teams to assess practice readiness, customize training plans, and ensure go‑live success.
- Develop, maintain, and update training materials, quick reference guides, and learning tools to support consistent EHR adoption.
- Provide post‑go‑live reinforcement and optimization training to improve workflow adherence, efficiency, and compliance.
- Document training sessions, outcomes, and follow‑up activities accurately and timely in Salesforce and other tracking tools.
Benefits
- health, dental, vision insurance, and retirement plans.
- access to ongoing training and leadership development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
