Specialist Dispatch Associate

Adecco • Bolingbrook, IL

401d • $39,520 - $39,520

About The Position

The Specialist Dispatch Associate role at Adecco involves dispatching drivers and ensuring exceptional customer service in logistics and transportation. This position requires a minimum of one year of dispatch experience and focuses on timely driver dispatch, effective communication, and managing carrier relationships.

Requirements

• Associate degree
• 1 year of dispatch experience in transportation/logistics
• Experience with Microsoft Office applications (Word, Excel, Outlook, etc.)
• Strong analytical, communication and time management skills
• Strong written, verbal, and interpersonal communication skills
• Proven ability to multi-task effectively and maintain a positive attitude under pressure.

Responsibilities

• Ensure drivers are dispatched in a timely manner.
• Preplan and make dispatch changes, assist with routing directions, and clearly communicate special service requirements.
• Identify pickup and delivery expectations and record primary order dates and critical instructions.
• Review available capacity within the shipping region and schedule pickup/delivery appointments.
• Receive and enter orders via phone or email.
• Manage carrier relationships to ensure available capacity for all incoming orders.
• Work with drivers to troubleshoot app issues.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits
• 401K plan
• Paid Sick Leave
• Holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree