Specialist, Digital Growth
About The Position
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... As a Dealer Growth Specialist (DGS), you’ll be the main point of contact for our Dealers and Field team providing support on key digital experiences. As a Dealer Growth Specialist, you will work directly with our Ford Dealers across the country to implement tools and processes to grow their business. You will work directly with our field organization to prioritize Dealer engagement and support with major Ford initiatives. You will play a pivotal role in our organization by partnering with Dealers to enhance their operational efficiency through effective onboarding, training, and ongoing support of the following, but not limited to, key initiatives: Delivery Day Tool (DDT) Preferred Dealer Selection within Ford App eLead Conversion with emphasis on lead management improvement Ford.com Digital Retail (FDR) with emphasis on pricing alignment between Tier 3 and Tier 1 Connected Services Order Mix Store Mode Your expertise will empower Dealers to optimize their processes, drive sales, and ultimately achieve their business goals. The Dealer Growth Specialist embodies the profound partnership between Ford and its Dealers, acting as the vital human connection that translates ambitious digital visions into tangible success. This role is less about mere tool deployment and more about cultivating trust, deeply understanding the unique needs of each Dealer, and collaboratively navigating the evolving digital landscape. Through this focused engagement, Ford reaffirms its commitment to empowering its network, ensuring that innovation leads to shared growth, a streamlined customer experience, and a resilient future for every partner in the digital age.
Responsibilities
- Main point of contact for Dealers and Field team providing support on key digital experiences.
- Work directly with Ford Dealers across the country to implement tools and processes to grow their business.
- Work directly with field organization to prioritize Dealer engagement and support with major Ford initiatives.
- Partner with Dealers to enhance their operational efficiency through effective onboarding, training, and ongoing support of key initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
