Specialist, Crew Accommodations

Raising Cane's • Plano, TX

387d

About The Position

The Specialist, Crew at Raising Cane's Chicken Fingers® serves as a subject matter expert on Federal, State, and Local accommodation laws, as well as the company's accommodation program. This role is crucial in assisting with the interactive process and logistics related to accommodation requests made by Crewmembers, ensuring compliance with relevant laws and company policies.

Requirements

• 3+ years of prior Employee Relations or similar work experience in a fast-paced work environment
• Associates Degree or equivalent experience (Bachelor's Degree preferred, but not required)
• Able to handle highly confidential information and maintain strict confidentiality in a time-sensitive manner
• Exceptional people and interpersonal skills
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
• Proven ability to leverage and influence others, build, lead and motivate teams, and coach at any level
• Able to work effectively and efficiently both independently and collaboratively
• Advanced in Microsoft Office Suite: Excel, PowerPoint, Access, Outlook, and Word

Responsibilities

• Complies with and serves as a subject matter expert for Federal, State and Local accommodation laws as well as the Company's accommodation programs
• Conducts the interactive process for all Crewmember accommodation requests and makes recommendations and decisions on what accommodations are granted
• Partners closely with Legal, Operations and Crew Safety on accommodations cases
• Communicates agreed upon accommodations to Crewmembers and Managers
• Responds to Crew and Manager accommodation inquiries through inbox
• Tracks and manages all accommodation requests through EthicsPoint
• Prepares and distributes regular reporting on accommodation cases
• Evolves Raising Cane's accommodation programs and processes
• Performs other duties and projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree