Specialist Community Outreach Pace-Lynchburg/days

Centra Health•Lynchburg, VA

37d

About The Position

Under the supervision of the Community Outreach Manager, the Community Outreach Specialist assists in coordinating the Centra PACE program marketing efforts to include presentations to potential referral, develops new referral sources, maintains referral tracking system and marketing file. The Community Outreach Specialist obtains initial information relating to enrollment into the PACE program, coordinates the enrollment process, completes initial in-home assessments, assists in Medicaid applications and eligibility, and provides information and referrals to community agencies as appropriate.

Requirements

Bachelors Degree in Business, Marketing, or a health or human services field
One (1) years of experience working with elderly.
Valid Virginia Driver's License

Nice To Haves

Masters Degree in Business Administration (MBA), or Masters Degree in Healthcare Promotions
Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a senior services health care provider, or in an information and referral resource role within the senior networks of the Centra PACE service area

Responsibilities

Provides guidance and education appropriate to the patient's demographic and clinical needs.
Collaborates and shares information with identified community outreach programs and other identified resources.
Promotes informed decision making among patients and family members.
Engages in community collaboration, education, and outreach.
Manages a repository of patient information that provides an overview of the patient demographic and health information to be used by internal and external multidisciplinary response teams and other community resources.
Makes appropriate referrals to community resources and serves as a liaison to the health care team.
Researches and maintains accurate and up to date lists of local mental health resources, including mental health providers, family support services, community resources, peer support program.
Maintains referral tracking system to include marketing database and mailing list as well as marketing files
Under the supervision of the community outreach manager, is responsible for the development and implementation of the Marketing Plan and associated activities following State and Federal guidelines.
Provides individual and group marketing presentations to potential referral sources.
Maintains consistent, close contact with existing referral sources.
Collaborates with DSS Supervisors in each city/county Centra PACE services.
Provides monthly reports to the Division of Medical Assistance Services, Centra PACE Community Outreach Manager, & Centra PACE Quality Assurance Coordinator
Participate in marketing activities, e.g. senior fairs, canvassing senior hi-rises, as developed in marketing plan.
Plans and coordinates open houses/marketing events to enhance exposure for Centra PACE program.
Assists individ uals at every step of the enrollment process for PACE
Maintains professional affiliations and any required certifications.
Follows all Centra PACE Policies and Procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants, and families.
Practices Universal Precautions and follows appropriate infection control procedures
May perform other duties as assigned or requested and job specification can be modified or updated at any time