Specialist, Client Processing Representative

BNY Mellon • Pittsburgh, PA

4d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Specialist, Client Processing Representative to join our Client Processing team. This role is located in Pittsburgh. In this role, you’ll make an impact in the following ways: Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing. Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards. Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement. Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• 0-5 years of experience.
• Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.
• Excellent communication skills for effective client interaction and resolution of inquiries.
• Detail-oriented with a focus on accuracy in transaction processing and compliance with standards.

Nice To Haves

• Experience in brokerage processing preferred.

Responsibilities

• Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
• Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
• Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
• Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level