Specialist, Business Consulting - Data Insights

Nationwide•Columbus, OH

About The Position

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This team supports the systems, insights, and operational tools that power Talent Acquisition, associate recognition, listening programs, culture initiatives, and enterprise workforce insights. The work influences leaders across Nationwide and help shape how associates experience work every day. The Specialist, Business Consulting - Data Insights will build the dashboards, applications, and automated workflows that help leaders understand what is happening and decide what to do next. This includes translating complex data into clear visual stories and building a Power App that simplifies a process for hundreds of associates. This role will design and maintain the tools and insights that support culture and talent programs across the enterprise. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Specialist, you'll act independently or as a member of a team responsible for devising and modifying procedures to tackle simple to moderately complex business problems. You will participate in ongoing process modeling, analysis and design efforts and provide basic business performance management, organizational design and business risk management capabilities to formulate pragmatic and measurable business transformation plans.

Requirements

Undergraduate studies in business, insurance, mathematics, computer science or related field preferred.
Five plus years of progressively more responsible experience in business consulting and business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing.
Project management experience is preferred.
Experience with process re-design methods and tools.
Proven knowledge of standards, methodologies and frameworks, business process management and technology.
Sound knowledge of a variety of tools, concepts and techniques.
Understanding of new technologies and developments in the technology industry and their application.
Detailed knowledge of systems development life cycle.
Knowledge of project management concepts and techniques are required.
Knowledge of facilitation, performance management, organizational design and organization change management.
Ability to lead large or sophisticated projects.
Effective communication skills and ability to deal with ambiguity.

Responsibilities

Build and maintain dashboards and reporting tools that deliver clear, timely insights to leaders and partners
Automate recurring reporting processes through scheduling, data refreshes, and workflow improvements to reduce manual effort
Design and configure business applications and workflow solutions that improve operational processes
Gather and translate business requirements into practical reporting tools, dashboards, and applications
Identify process improvement opportunities based on user feedback and operational needs
Develop low-code solutions using Microsoft Power Platform tools such as Power BI, Power Apps, and Power Automate
Apply emerging AI and automation capabilities where they improve usability and efficiency
Create and maintain documentation and standard operating procedures that support consistent practices
Ensure tools and applications are properly configured, secured, and ready for deployment
Approach solutions with a product mindset, focusing on usability, adoption, and the overall user experience
Work across multiple initiatives simultaneously while collaborating with leaders, analysts, and operational partners
Partners with management and peers to transform businesses through the strategic application of people, processes and technology.
Participates in the planning process by identifying complexities, dependencies and redundancies.
Participates in business process analysis/design, needs assessments and cost/benefit analysis to align solutions with business strategies and directions.
Participates in creating business-specific technology plans.
Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
Develops and implements business processes and procedures.
Responsible for communicating to customers, management and external sources.
Identifies the critical elements of a business process that need to be monitored.
Reports performance in a cohesive manner.
Participates, as a team member, in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
Provides significant contribution in executing department-level change.
Trains customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company.
Evaluates new technological developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements.
Assists in the development and implementation of compelling business cases to accomplish business objectives.
Assists with the identification, assessment and mitigation of business risks associated with the current operating model and/or desired target state operating models.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire