Specialist, Attorney Liaison
About The Position
About MPOWERHealth: For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead. Benefits: Multiple medical plan options Health Savings Account with company contributions Dental & vision coverage for you and your dependents 401k with Company match Vacation, sick time & Company paid holidays Company wellbeing program with health insurance incentives
Requirements
- Minimum of 3 years Medical Records experience
- Heavy experience in attorney and LOP cases
- Knowledge of laws that regulate communication and privacy act.
- HIPAA laws and understanding of the application of all above
Responsibilities
- To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to:
- Subpoenas
- Billing and medical records requests
- Affidavit requests
- Drafts and prepares records and affidavits pertaining to LOP cases
- Creates invoices and accepts payments for attorney and third-party records requests
- Tracks and follows up with outstanding requests and invoices
- Ensures records are distributed within the legal time limits
- Provides customer service via telephone, email and in person daily
- Follow-up on outstanding LOPs
- Ability to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficiently
- Prepare detailed correspondence for both internal and external audiences
- Establish and maintain effective working relationships with others
- Organized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questions
- Knowledge of the insurance industry
- Professionalism in all dealings, both internal and external
- Ability to clearly communicate, both verbally and in writing
Benefits
- 401k
- PTO
- Medical
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
