Specialist, Access Control

University of Massachusetts Medical School • Worcester, MA

5d

About The Position

Under the general supervision of the Parking Services Manager or designee, the Access Control Specialist is responsible for general clerical duties with the day to day operation of the Parking/Access Control office.

Requirements

• Associate degree or equivalent experience
• 3 years of secretarial/clerical experience.
• Considerable knowledge of Business English, Spelling, Arithmetic and office practice.
• Working knowledge of office equipment
• Working knowledge of personal computer and use of data bases, spreadsheet programs, and MS office.
• Able to interact with public and staff in stressful situations.
• Ability to handle complex and confidential information.
• Excellent oral and written communication skills to interact with all levels of staff both internally and externally to the Medical School.

Responsibilities

• Operate and monitor computerized security access control systems for all security card readers on and off campus.
• Compile and maintain confidential employee information for the parking and security access control programs
• Modify employees and vendor security access upon request and as appropriate
• Issue badges for employees, and vendors of the Medical School and UMass Memorial, and appropriately assigns access.
• Collaborate with colleges ‘clinical rotation coordinators to support rotations at University Campus
• Generate security reports to support departmental requests
• Support of visitor management system including triaging issues, providing employees and vendors to resources, and directing to check-in locations
• Monitor and submit payroll deductions for parking for all employees, makes necessary changes via Peoplesoft/Memorial payroll systems.
• Collect revenue for parking of student and outside agents and issue parking voucher and reconcile daily
• Deposit cash receipts, as needed or required, at the Bursars Office
• Handle daily parking problems with visitors, employees, and patients and assists with special departmental requests.
• Handle parking violation though interactions with parking clerk, processing of payment for tickets, clearing through tickets registry of motor vehicles.
• Coordinate with system vendors to insure proper repairs and maintenance including, troubleshoot problems vendor.
• Review, sort and file a variety of material, set up and maintain filing systems, provide information which requires the use of Office Applications
• Answer the emails, telephone calls, take messages or relays information within scope of authority. Greet visitors and employees, and provide support or resources to meet their needs
• Maintain knowledge and understanding of revenue control system in the Patient Visitor Garage, and operation as needed.
• Operate standard office equipment such as photocopier, computer, fax, etc.
• Open, review, and distribute incoming mail accordingly.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees