Specialist 2, Product Sales Support & Analysis

Comcast • Feasterville-Trevose, PA

131d

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Requirements

• Bachelor's Degree preferred.
• 2-5 years of relevant work experience.
• Skills in Sales, Sales Reporting, and Troubleshooting.

Responsibilities

• Administer sales reports and client activity for Product Sales Support team.
• Provide analytical and statistical support and prepare standard sales forecasts, budgets, projections and other management reports.
• Prepare daily, weekly and monthly sales reports.
• Track, verify and report data for the Sales team to support sales initiatives including sales incentives and contests.
• Respond to and resolve basic account calls and/or escalate non-technical issues for all accounts to the Product Sales Support Supervisor.
• Receive agreements from product sales team and enter the information into databases.
• Act as liaison between Sales, Marketing and IT to provide insight-driven and actionable database query requirements.
• Maintain current information on Comcast products, services, equipment and marketing promotions.
• Conduct clerical research which requires an understanding of departmental programs, policies and procedures.
• Research, process and manage customer escalations.
• Regular, consistent and punctual attendance.
• Work nights and weekends, variable schedule(s) and overtime as necessary.
• Perform other duties and responsibilities as assigned.

Benefits

• An array of options, expert guidance, and always-on tools that are personalized to meet the needs of your reality.
• Support physically, financially, and emotionally through big milestones and in everyday life.

What This Job Offers

• Job Type: Full-time
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree