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The Special Services Assistant Manager at GECU Federal Credit Union is responsible for overseeing the administration of member insurance contracts and ensuring compliance with laws and regulations governing Individual Retirement Accounts (IRA) and member deposit accounts. This role involves managing centralized IRA operations, enhancing operational efficiencies, and providing guidance to staff to reduce financial risk while expanding member relationships. The Assistant Manager will also ensure high standards of service and professionalism in member interactions, while coaching staff and managing performance evaluations.