Special Police Officer

Monumental Sports Entertainment • Washington, DC

244d • $21 - $25

About The Position

The Special Police Officer is responsible for ensuring a safe and secure environment at Capital One Arena (COA) and MedStar Health Performance Center (MHPC) for patrons and employees by patrolling assigned areas and monitoring activities. This role involves providing first-class customer service and value for fans, championing community engagement, and building exceptional teams that create lifelong memories for fans. The position requires a commitment to safety, teamwork, and innovation.

Requirements

• Bachelor's Degree or equivalent experience.
• 2+ years of security, law enforcement, military, or life safety experience.
• Ability to submit an application for a DC Special Police Officer License within 5 days of employment.
• Acquire and maintain an active DC Special Police Officer License issued by Security Office Management Branch within 2 weeks of hire.
• Maintain First Aid, CPR, and AED certifications.
• Ability to comfortably work in a variety of environments and conditions including around loud noises, strobe lights, heat, cold, rain, wind, and dust.
• Able to stand, walk, and sit for extended periods of time.
• Strong interpersonal, written, and verbal communication skills, for the purpose of public interaction and report writing.
• Availability to work 40 hours per week and for on-call assignments as needed.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Allow only properly ticketed/approved guests into COA and MHPC facilities.
• Ensure safety of employees and patrons at all times; including preventing theft, protection of personal property, preventing assaults, gate crashing, or other disorders at meetings, events, or performances.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Protect participants at events from overzealous spectators.
• Detain individuals based on probable cause for an offense committed in their presence.
• Supervise and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Prevent unauthorized personnel from entering restricted areas, respond to alarms, and investigate disturbances.
• Complete reports of daily activities and irregularities including equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Conduct patrols to preserve order and protect property.
• Lock and unlock entrance and all exterior doors, ensuring that all locks and chains are secured, and panic bars are locked down as needed.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
• Interact professionally with staff and guests at all times.
• Greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism.
• The Security Department operates on a 24/7 365-day basis and all security officers are considered essential personnel.
• Other duties as assigned.

Benefits

• Eligible to participate in health and welfare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees