Special Inspections Associate
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About The Position
The Special Inspections / QA Associate coordinates, schedules and executes all requests for Corporate and Customer associated special product inspections (inspections that are either supplemental to or in lieu of the nominal merchandise inspection process). In addition, the Inspector examines all multiple replacement customer associated merchandise, as well as items that have been sent to the manufacturer for repair or modification, determines disposition and routes product to the appropriate area for proper resolution. Communicates the disposition of all customer-related and stock pieces to the proper associate(s) and department(s). The Inspector documents piece status, labels with requisite paperwork and physically transports items to the next area of processing. The Inspector assists Service Associates with questions regarding Quality and Shop dispositions. The Special Inspections / Quality Assurance Inspector assists Distribution and Delivery with the documentation, labeling and transportation of items from Unconfirmed (cancelled) Delivery Stops. The Quality Assurance Inspector serves as a service advisor for Shop Outbound Inspections (INP01) and a backup for the Check-In group.
