Special Events Representative - MGM Springfield

MGM Resorts International • Springfield, MA

49d • $15 • Onsite

About The Position

As a Special Events Representative you will be assisting with setup, breakdown of events and execution of events. Utilize your customer service skills and set the stage by engaging, entertaining, and inspiring all who visit MGM Springfield by focusing on our commitment to creating amazing memories for our guests. Join the exciting team here at MGM Springfield and apply today!

Requirements

• High school diploma or GED
• Highly motivated, service oriented and energetic
• Ability to prioritize in a fast-paced environment
• Ability to resolve guest inconveniences
• Ability to follow verbal and written instructions
• Basic computer skills
• Previous customer service experience
• Lift and move object up to 40 pound
• Must be flexible with schedule and available to work days, nights, weekends and holidays as the schedule rotates each month based on events days/times

Responsibilities

• Serve as a brand representative on property, maintaining a professional demeanor and willingness to assist guests.
• Perform various event duties, including setup and breakdown, organizing event supplies, and maintaining an inventory of promotional items.
• Complete event registration, guest check-ins, and gift redemptions using multiple computer programs.
• Adhere to all departmental and property policies, complete assignments in a timely manner, and protect the confidentiality of company files and data.
• Handle administrative tasks, including office support (using multi-line phones, computer, fax, copier), filing, drafting memos, and acting as an office runner.

Benefits

• Free meals in our employee dining room.
• Company issued uniform and dry cleaning.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees