Special Events Manager - Las Vegas Market

Caesars Entertainment•Las Vegas, NV

About The Position

Job Summary: Oversees the efficient operation and personnel of the Special Events department citywide for all Caesars Las Vegas Properties. Reports Directly to the Regional Director of Events and Promotions. Strategizes, creates and executes exciting retail and player events to support business and revenue objectives. Essential Functions: · Manages the events and promotions team in the design and execution of all events and promotions assigned. · Coaches and develops team to ensure each event and promotion delights the guest and our service initiatives are met and/or exceeded. · Maintains a calendar of all scheduled Hospitality events and ensures that files are in order and contain the proper information. · Communicates all upcoming events and promotions to the Marketing team and property operators. · Maintain accurate records of all revisions, and relay pertinent information to the appropriate client groups. Compile, update, and monitor various financial reports. Verify and reconcile all financial information and explain any discrepancies. Prepare cost projections for events and promotions, as well as final actual costs at the completion of an event. Notify various municipal agencies when necessary to obtain specific permits for events and entertainment. Prepares submissions required by the Nevada Gaming Control Board and CET Compliance, Legal and Risk teams concerning events and promotions. · Determines and coordinates the necessary resources (people, products, etc.) needed to execute each event and promotion. · Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to obtaining a float from Employee Services, processing ticket sales and ticket selling teams throughout the city. · Plans, schedules and assigns work activities. · Updates and monitors guest lists and accessible seating guest lists. · Gathers all analysis of tickets for attendees. · Resolves client and guest concerns and disputes. · Greet guests during events and runs all events and promotions. May plan or assist on Hospitality or Casino player events. Other duties as assigned.

Requirements

High school diploma or equivalent is required.
A minimum of four years related work experience (ticketed/retails events, sales events, casino player events, special events or promotional events) is required.
Excellent organizational skills are required.
Must possess excellent communication skills both oral and written, problem-solving skills and critical thinking skills.
Must be able to coordinate and execute multiple-projects in a fast-paced environment.
Must have a professional appearance and be a team player.
Must be able to work independently.
Must be fluent and literate in English.
Must be able to respond calmly and make rational decisions, when handling guest and employee conflicts.
Must be able to maneuver from floor to floor via stairways (minimum of 200 steps) or by escalator.
Must be able to stand for prolonged periods of time (6 to 10 hours).
Must be able to walk long distances.
Must be able to lift and carry a minimum of 25 pounds.
Must have the manual dexterity to stoop, bend, twist, grab, grip, type, pull, hold, tear, sort, and reach, as well as operate office and computer equipment.
Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights.
Must be able to work outdoors and in varying temperatures including extreme heat and humidity.
Must be able to work a varied schedule to include weekends, nights and holidays.

Nice To Haves

It is highly preferred that the qualified candidate have a four-year college degree in a related field or comparable work experience.

Responsibilities

Manages the events and promotions team in the design and execution of all events and promotions assigned.
Coaches and develops team to ensure each event and promotion delights the guest and our service initiatives are met and/or exceeded.
Maintains a calendar of all scheduled Hospitality events and ensures that files are in order and contain the proper information.
Communicates all upcoming events and promotions to the Marketing team and property operators.
Maintain accurate records of all revisions, and relay pertinent information to the appropriate client groups.
Compile, update, and monitor various financial reports.
Verify and reconcile all financial information and explain any discrepancies.
Prepare cost projections for events and promotions, as well as final actual costs at the completion of an event.
Notify various municipal agencies when necessary to obtain specific permits for events and entertainment.
Prepares submissions required by the Nevada Gaming Control Board and CET Compliance, Legal and Risk teams concerning events and promotions.
Determines and coordinates the necessary resources (people, products, etc.) needed to execute each event and promotion.
Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to obtaining a float from Employee Services, processing ticket sales and ticket selling teams throughout the city.
Plans, schedules and assigns work activities.
Updates and monitors guest lists and accessible seating guest lists.
Gathers all analysis of tickets for attendees.
Resolves client and guest concerns and disputes.
Greet guests during events and runs all events and promotions.
May plan or assist on Hospitality or Casino player events.
Other duties as assigned.