Special Events Coordinator

Art and Wellness Enterprises • Bentonville, AR

1d

About The Position

The Special Events Coordinator is responsible for supporting the Special Events team with promoting and coordinating private and internal events. This individual will have a proven record of exemplary high-level customer service and have a strong desire to execute highly successful events. This position requires independent judgment as well as project management skills (supervising all event details and the event team during event execution). Required client interaction including in person & virtual client planning sessions& meal tastings as well as heavy email correspondence. Excellent follow-up, time management and organizational skills are required. This position requires proficiency with the Momentous database for scheduling and tracking event details and must be able to multi-task in a fast-paced environment while projecting a positive professional attitude. Weekend and evening work will be required. The Special Events Senior Coordinator reports to the Special Events Manager and works in collaboration with all internal departments. This role is key in delivering exceptional guest experiences while sharing responsibility for hospitality operations campus-wide across multiple locations and contributing to the Museum’s mission. Your work will help create memorable moments for every guest.

Requirements

• Minimum three years’ experience in event planning in a wedding, hotel, convention center or corporate environment.
• Working knowledge of food and beverage services is required
• Valid Driver’s License
• Highly organized with great attention to detail.
• Outstanding customer service skills with excellent follow up.
• Ability to work well with public guests and internal personnel.
• Ability to work well with outside vendors.
• Experienced Microsoft Word, Excel, and PowerPoint user.
• Ability to learn and use Momentous software.
• Ability to learn and use event layout software such as Allseated/Prismm.
• Ability to manage resources and time efficiently.
• Ability to prioritize multiple projects.
• Ability to be flexible and resourceful.
• High level of independent judgement, displaying an ability to understand and maintain the highest levels of confidentiality and discretion.
• Excellent interpersonal communication and problem-solving skills.
• Believe in the Museum as a cause for social good and a positive, dynamic force for economic growth

Responsibilities

• Design and plan events including private events and as assigned, working within client’s expectations and budget
• Areas of Specialty will include but not limited to: Heavily focused on Weddings, Corporate, Community Engagement, Non-Profit, VIP & Stakeholder requests.
• Liaison with service providers and vendors to ensure successful events
• Facilitate all pertinent documentation for private and internal events (Banquet Event Orders, third-party rental orders)
• Collaborate with Culinary Services, Education, Advancement, Security and Facilities to ensure events run smoothly and are supportive of the overall mission of Crystal Bridges
• Coordinate with SE Team and other Museum Departments (Hospitality, Special Event, IT, Facilities, etc.) as required for event
• Serve as on site coordinator at special events, ensuring that events run smoothly and follow museum guidelines
• Train special event coordinators as well as other internal users as needed
• Follow up with clients after events have taken place to ensure customer satisfaction and cultivation for future events.
• Track and report on client progress and event status at team meetings.
• Perform additional responsibilities, although not detailed, as requested by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed