Special Events Attendant| On Call

Corporate Office•Hot Springs, VA

16d•Onsite

About The Position

The Omni Homestead Special Events Attendant is dedicated to providing quality service that exceeds Guest and Member expectations. The attendant works to create guests for life, by proactively embracing The Omni Homestead service standards, adhering to safety regulations, and gaining the knowledge to assist guests with all needs.

Requirements

ability to sit or stand or walk for most of the shift
lift over 15 pounds
customer service skills
working weekends and holidays are required

Responsibilities

Consistently demonstrate and own any and all tasks. The Power of ONE. Ensuring that warmth, personalization, proactivity and awareness are utilized in all interactions.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners
Set up and facilitation of Special Events including children’s crafts, cookie decorating, painting activities, tiedye, bingo, family game nights, limbo, lawn games, etc.
Enter all activities into Resort Suite for Signups
Clean and sanitize event spaces before and after guest arrival
Help with daily operations of Special Event weekends, including but not limited to setup, registration, ringing up tickets, booking events, tearing down, etc
Working weekends and holidays is required for this position.
Opportunities may arise where attendants are asked to dress up as characters for various events