Special Events Associate, North Shore

Carnegie Museums of PittsburghPittsburgh, PA
19h

About The Position

There's no cultural organization in the world quite like Carnegie Museums. With a legacy of discovery and outreach dating back to 1895, today we are a family of four diverse, dynamic museums; Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, and The Andy Warhol Museum. We're committed to being inclusive, both onsite and online, and to exploring with our audiences the big ideas and issues of our time. Carnegie Museums is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community. This Part-Time position is eligible for many of the Carnegie Museums' Benefits. Please scroll to the bottom of this page to see information on the starting pay rate. This is a union position. The Special Events Associate is responsible for coordinating the setup and takedown of special events, greeting event hosts, answering any questions and facilitating any additional client needs. This position is also responsible for monitoring the progress of events, resolving issues with clients, event vendors and internal support staff as the events occur.

Requirements

  • Some college desirable or two years related special events employment experience, including organizing events and other staff.
  • Outstanding customer service attitude, flexibility, problem solving abilities.
  • Must have strong organizational and interpersonal skills.
  • Proven ability to work with clients and a broad diversity of staff and vendors.
  • Must have the ability to stand, walk, stoop, bend and move client objects of up to 30 lbs.
  • Schedule will be event driven and could include holidays, evenings and weekends.
  • Ability to work in various locations and conditions.
  • The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment: Pennsylvania Child Abuse History Clearance Pennsylvania State Police Criminal Record Check FBI Fingerprint Criminal Background Check Obtaining the required clearances is completed as part of the new hire process.

Responsibilities

  • Takes responsibility for acquiring, through meetings, event setup sheets and client discussions all information, knowledge of event arrangements.
  • Communicates with clients, vendors, and internal staff in a courteous and sensitive manner, projecting a positive and professional image of Carnegie Museums.
  • Demonstrates respect and dignity to co-workers and visitors.
  • Provides all requested information and assistance to clients and acts to resolve their special requests, problems or concerns to achieve mutual satisfaction.
  • Cooperates as a team member with other special events staff to provide seamless customer service to clients.
  • Work in collaboration with the Special Events Staff in each facility to maintain necessary paperwork and event administration including arranging and coordinating events within the Carnegie Museum properties.
  • Complete other projects as requested by management.
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