Special Event Staff (On-Call)

Morongo Casino Resort and Spa • Cabazon, CA

7d • Onsite

About The Position

Greet and seats guest in the entertainment venue ensuring 4-diamond service while complying with maximum capacity safety guidelines.

Requirements

• written skills.
• Ability to maintain strict confidentiality of classified information.
• Ability to tactfully and diplomatically deal with the public and staff.
• Must possess excellent business sense and high professional ethics.
• Must possess a high regard for guest service and team member relations.
• High School diploma or GED required, plus previous customer service experience.
• Must be able to read, write & speak English.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations.
• Must reason with people effectively yet cordially.
• While performing the duties of this job, the team member is regularly required to sit and often will stand or walk.
• The team member frequently is required to reach with arms and use hands to manipulate or feel.
• The team member might occasionally lift and/or move up to 25 pounds.
• This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
• Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.

Nice To Haves

• Previous experience in an entertainment venue such as a box office, theater or concert hall/stadium preferred.

Responsibilities

• Greet all event participants and guests with exemplary guest service.
• Maintain knowledge of admittance restrictions and inform all entering guests.
• Provide general information regarding events and venue.
• Assist all event guests with locating their seat whether reserved or general and maintain the proper flow of pedestrian traffic within the event area.
• Performs other job related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees