Churchill Downs-posted about 1 year ago
Full-time • Mid Level
Louisville, KY
Performing Arts, Spectator Sports, and Related Industries

The Special Events Sales Manager at Churchill Downs Racetrack is responsible for driving sales, marketing, and customer service for events held at the venue. This role involves developing strategies to attract new business, maintaining client relationships, and ensuring successful event execution in collaboration with various departments and vendors.

  • Develop a comprehensive strategy including action plans and schedules to identify specific sales prospects.
  • Maintain daily call minimums and weekly appointments/site visits to generate new business.
  • Prepare a variety of status reports, including activity, closings, follow-up, and reports on special developments.
  • Prepare custom design proposals and presentations to clients.
  • Act as liaison between third party vendors to obtain additional nontraditional revenues.
  • Represent Churchill Downs Racetrack within the business community and participate in local civic and philanthropic organizations.
  • Work with the Events Department to coordinate room breakdown and setup according to contract specifications.
  • Prepare for and attend exhibits, conferences, meetings, and other promotional opportunities.
  • Prepare paperwork to activate and maintain contract services.
  • Maintain knowledge of the competitive set both locally and regionally.
  • Provide customer support to clients throughout the event, including pre and post follow-up.
  • Bachelor's degree (B.A.) from a four-year college or university.
  • 2-4 years of professional experience in hospitality or a related field, or equivalent combination of education and experience.
  • Demonstrated passion for hospitality and/or the racing & entertainment industry.
  • Excellent oral and written communication skills.
  • Creative problem solver.
  • Ability to collaborate with a cross-functional team.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office & Excel.
  • Ability to learn new software, specific to ticketing and CRM systems.
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