Special Collections Assistant

The Travelers Companies • Hartford, CT

40d

About The Position

Position will provide administrative services to the Special Collections Unit in Travelers Residual Markets by performing a variety of tasks in support of day-to-day operations and litigation efforts. Tasks will primarily support the process of collecting unpaid workers' compensation premiums. Incumbent will work closely with Collection Analysts in facilitating the collections process. Role requires good organizational skills, excellent computer and communication skills as well as the ability to independently plan and to accurately perform multiple tasks.

Requirements

• High school diploma or equivalent.
• 3 years of administrative experience using Microsoft Office Products.

Nice To Haves

• 3 to 5 years of administrative experience.
• Superior written and verbal communication skills
• Excellent computer skills and the ability to navigate multiple systems.
• Extensive experience with Microsoft Office Products (Word, Excel, PowerPoint, OneNote and Outlook).
• Ability to switch between tasks at short notice, to ensure higher priority tasks are addressed as they arise.
• Flexibility to adjust to new situations and changing priorities.
• Strong organizational and prioritization skills with an initiative-taking mindset.
• Strong attention to detail.
• Current Notary Public in Hartford County or will become one.

Responsibilities

• Prepare Workers' Compensation uncollected files for litigation by providing documents to attorneys, including statements of account.
• Manage the "complaint" process by comparing information, proofreading complaints, and preparing affidavits.
• Enter litigation notes and alerts into Special Collections systems.
• Retrieve daily tasks, enter comments, and provide litigation status updates using the Residual Markets Division workstation.
• Coordinate with collection vendors to provide required documents and information.
• Provide reporting and trending statistics.
• Serve as assigned Notary Public.
• Perform other administrative duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees