Special Care Unit Clinical Program Manager

Children's Healthcare of Atlanta•Atlanta, GA

About The Position

Works in partnership with departmental leaders to provide program leadership. Develops and oversees programs/services/practices which meet the needs of patients, families, and the community. Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect.

Requirements

5 years of experience in program development and management
2 years of experience in a related field
Experience in utilization management, case management, discharge planning, and/or quality improvement activities (if applicable in assigned department)
Experience in employee management, performance coaching, and fiscal management
Bachelor of Science in nursing
Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
Basic Life Support (BLS) within 30 days of employment
Ability to demonstrate effective critical thinking skills and anticipate patient discharge needs
Must possess excellent customer service, communication, organizational, interpersonal, strategic planning, and community partnership development skills
Proficient in Microsoft Office

Nice To Haves

Master’s degree
Professional nursing certification preferred upon hire or within one year of hire
Experience in nursing management/administration

Responsibilities

Leads in development, implementation, and evaluation of programs and services of assigned focus area in collaboration with program Medical Director.
Assists in development and monitoring of strategic vision, annual goals, and program services in collaboration with program Medical Director.
Ensures compliance and oversight with appropriate agencies, protocols, and practices.
Works with departmental business and clinical leaders to ensure operational collaboration and oversight of departmental program, policies, and practices and to facilitate programs, policies, and practices which promote delivery of safe patient care.
Develops and maintains internal and community relationships effectively to ensure excellent communication and collaboration regarding focus area programs/services and outcomes reporting.
Manages employee performance effectively and encourages professional development of assigned staff by supporting participation in educational programs, professional organizations, and activities to promote competencies, develop and build job-related skills, and promote internal leadership.
Identifies competency and learning needs of internal and community professionals and develops training programs/services.
Coordinates with Legal, Marketing, Foundation, and Government Affairs on programs, projects, and initiatives.
Develops and monitors annual operating budget for focus area.
Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
Mentor team members to encourage personal and professional growth.
Encourage ongoing skill development by providing opportunities for continued education.