Special Care Attendant (SCA) – Floater

Elara Caring•Chicopee, MA

3d•Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Department: Personal Care Services (PCS) Employment Type: Part-Time, Hourly (~25 hours/week) Work Model: Field-based, multi-branch coverage Reports To: Care Coordinator / Field Supervisor (assignment-based) The Special Care Attendant (SCA) – Floater provides in-home personal care and support services to elderly and/or disabled clients across multiple branch locations. This role is designed to stabilize care delivery by filling short-notice callouts, temporary coverage gaps, and interim assignments while permanent staffing is secured. This is a highly flexible, on-demand role that requires adaptability, reliability, and strong communication skills. SCA Floaters must be comfortable with variable assignments, diverse client needs, and travel within assigned coverage areas. While part-time in hours, this role carries elevated responsibility due to its impact on continuity of care and patient safety.

Requirements

High flexibility with minimal assignment restrictions
Willingness to travel within assigned coverage areas
Comfort supporting a wide range of clients and case types
Strong reliability and attendance
Clear, proactive communication — especially when issues arise
Adherence to compliance, safety, and escalation protocols
Caregivers may not transport clients in personal vehicles
Strict adherence to scope of practice is required at all times
Ability to work irregular or changing hours as needed
Physically demanding role in a potentially high-stress environment
Ability to lift, move, and transfer clients (up to 50–100 lbs as required)
Full range of motion (standing, bending, lifting, reaching)
Exposure to blood, body fluids, communicable diseases, and cleaning chemicals
Compliance with occupational safety and bloodborne pathogen protocols

Responsibilities

Provide personal care services to unstaffed or temporarily unassigned clients within the service area
Accept assignments on a short-notice basis to support coverage needs
Assist clients with: Bathing, grooming, oral hygiene, and personal care
Meal preparation and feeding assistance
Light housekeeping (cleaning bathrooms, kitchens, laundry, tidying living areas)
Essential shopping and errands (excluding client transport)
Observe and report changes in client condition, medication compliance concerns, or safety issues
Communicate promptly with Care Coordinators regarding assignment status, issues, or barriers
Submit accurate and timely documentation, timesheets, and required reports
Follow all agency policies, scope-of-practice guidelines, and safety protocols
Maintain client confidentiality in accordance with HIPAA requirements
Represent Elara Caring professionally and uphold the organization’s mission and values
Perform other duties as assigned based on coverage needs