Special Billing and Collections Coordinator (Remote) - Department of Medicine
About The Position
This position is responsible for coordinating and performing professional billing activities such as notify, consent, and good faith estimates in Epic in accordance with the requirements of the No Surprise Billing Act (NSBA). This position will utilize Epic tools, such as WQs, reports, and modules/applications to complete these activities for self-pay services, uninsured patients, and patients with non-contracted plans in specific settings. Additionally, this position will process applicable pre-service payments and may assist in coordinating and performing the out of network authorization and single case agreement processes for patients with non-contracted plans.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Billing Or Insurance (5 Years)
Nice To Haves
- College Or Business School (2 Years)
- Communication
- Computer Literacy
- Confidential Data Handling
- Medical Terminology
- Office Equipment
- Payment Collections
- Telephone System
Responsibilities
- Work Epic WQs and reports containing scheduled services to identify and verify non-contracted coverage assignment, uninsured and self pay services.
- Responsible for completing the good faith estimate process in Epic for scheduled self pay services, uninsured patients and patients with non-contracted plans in specific settings.
- Communicate with patients and process payments prior to service date.
- Works with division, clinical and scheduling teams on the Epic referral triage process.
- Engages with pre-arrival, pre-certification and WUPN staff to secure out of network authorizations and single case agreements. If either cannot be obtained, then this position ensures the services are canceled.
- Routinely interacts with physicians, clinical staff, department and division administrators and personnel.
- Serves as the liaison for the department, division, patients and affiliated hospital systems to coordinate notify, consent, signature, good faith estimate, estimate delivery, OON authorization and single case agreement when applicable.
- Performs other duties as assigned.
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
