The Mortgage Servicing Compliance Specialist III is a senior subject matter expert who translates complex regulations into actionable guidance for Servicing business units. They ensure full compliance by shaping all operational components—from policies, procedures, and training, to communications and monitoring controls. While an individual contributor, their deep knowledge makes them a key mentor and guide for junior members of the compliance department. The Mortgage Servicing Compliance Specialist III will: Regulatory Updates: Ensure proper communication and implementation of laws and regulations related to GSE, VA, FHA, State, and Federal, etc. Provide guidance to applicable Servicing business units to ensure laws and regulations are interpreted and implemented accurately: policies/procedures, training, flow charts, reference guides, forms, communications, technology, monitoring controls, and operations needed to properly service loans Work with the management to identify new or changed regulatory requirements and assess impact Maintain updates to project plans and various reports to meet departmental requirements Managing Audits and Exams: Gather/coordinate deliverable submissions related to internal/external audits, ensuring adequacy & timeliness Review preliminary/final reports and draft Default Servicing/line of business response and/or rebuttals Work with the business unit management to develop efficient and effective remediation action plans to address exceptions, process/control gaps and recommendations; monitor action plans to fulfillment/execution Partner with line of business on remediation related to QA/QC results Ensure that management is apprised of audit/exam and QA/QC results on a regular basis and is advised in a timely fashion of any emerging risks, critical deficiencies that could adversely impact operational, reputational or transactional processes within the business unit(s) Policy and Procedure Administration: Ensure that the policies and procedures are updated and compliant with stated requirements Review published materials and recommend revisions or changes in scope, format, content and methods of publication Work with department management and process owners to help ensure departmental policies and procedures are created and/or current, complete and accurate Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees