Spec II - Risk and Claims

PODS•Clearwater, FL

51d•Onsite

About The Position

The Risk and Claims Specialist II is primarily responsible for but are not limited to oversight of casualty claims and assisting in the administration and placement of the corporate property and casualty insurance program. This position supports and assists the corporate enterprise-wide risk management program, including risk technologies and insurance support.

Requirements

DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
TAKE INITIATIVE: Able to exhibit tendencies to be self-starting and not wait for signals; Able to be proactive and demonstrate readiness and ability to initiate action; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision
BE INNOVATIVE / CREATIVE: Able to examine the status quo and consistently look for better ways of doing things; Able to recommend changes based on analyzed needs; Able to develop proper solutions and identify opportunities
BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
ADVANCED COMPUTER USER: Able to use required software applications to produce correspondence, reports, presentations, electronic communication, and complex spreadsheets including formulas and macros and/or databases. Able to operate general office equipment including company telephone system
Minimum of Bachelor's degree or equivalent related experience
2 - 4 years of professional experience required

Responsibilities

Maintains and manages loss data in the loss management system.
Conducts loss management system training and provides data support for various internal end users.
Assists with acquiring or gathering data and/or supporting documents for claims and leadership requests.
Organizes risk materials and operational policies/procedures in corporate share drive.
Assists with gathering internal documentation for risk placed insurance renewals.
Organizes risk placed insurance policies and uploads to third party system.
Manages certificates of insurance (COI) program for customers and vendor partners.
Acknowledge new losses, evaluate loss submissions for accuracy, provide a summary of the claim, analyze potential coverage issues, and identify claims issues through fact analysis and coordinate compensability to determine extent of company liability.
Assist in the collection and dissemination of insurance underwriting information
Support the Director of Risk Management in preparing insurance underwriting submissions to brokers
Create and distribute certificates of insurance.
May perform other duties and responsibilities as assigned.