Speakeasy Server | On Call

Omni Louisville Hotel • Louisville, KY

333d

About The Position

The Speakeasy Server position at Omni Louisville involves waiting on tables promptly and courteously, serving guests in any way possible. The hotel, a prominent landmark in Louisville, offers a unique and vibrant mixed-use environment that reflects the city's rich history and character. The role requires knowledge of dining room service, familiarity with menus and beverage offerings, and adherence to the OMNI Moments of Service Standards.

Requirements

• Minimum 1 year serving experience, high volume sports bar experience preferred.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be STAR certified prior to first day of work.
• Must be Food Handler Certified.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Knowledge of dining room service.
• Must have full familiarity with menus and beverage offerings.
• Station set-up and break-down.
• Complete all other side work duties as assigned.
• Polish and clean the water glasses in assigned station before opening hours.
• Service to guests according to OMNI Moments of Service Standards.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Responsible for ringing orders into Micros, and delivering orders to the table.
• Continually check back with guests.
• Clean, clear and reset service areas.
• Protect the hotel from liability with regard to over serving guests.
• Ensure tables are set up properly.
• Aid guests in locating other areas of the hotel.
• Attend all designated staff meetings and training sessions.
• Familiarity with food and drink menus.
• Adhere to cash handling standards.
• Follow all company policies and procedures.
• Complete safety training and certifications.
• Perform any other duties as assigned by the restaurant manager.

What This Job Offers

• Industry: Administrative and Support Services