Spare Parts Manager

Atlas Copco • Grayling, MI

282d

About The Position

At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey. This role reports directly to the Sales & Operations Project Manager at our Grayling, MI, Air Way Feed Systems facility. As the lead of two Spare Parts Associates, you will ensure smooth and efficient operations by overseeing orders, maintaining inventory, and providing excellent customer support. This role involves coordinating with various departments, managing shipping logistics, and adapting to regulatory requirements, all while fostering a productive team environment.

Requirements

• High School Diploma or equivalent required.
• Previous leadership experience preferred.
• Demonstrated ability to guide teams, make decisions, and drive results through coaching, collaboration and problem-solving.
• Knowledge of accounting and basic engineering preferred.
• Working knowledge of mechanical or technical drawings and machines and the ability to read blueprints.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Access, MS Dynamics).
• Skilled in Autodesk/AutoCAD software.
• Excellent organizational and time management skills.
• Strong communication abilities, both verbal and written.
• Exceptional interpersonal skills for interacting with customers and team members effectively.

Responsibilities

• Manage the spare parts team, delegating responsibilities to ensure consistent, efficient order fulfillment, inventory management and team training and engagement.
• Supervise all spare part orders to guarantee on-time delivery and accuracy.
• Deliver exceptional customer support and address inquiries effectively.
• Perform part price calculations and provide accurate quotes.
• Approve and process purchase orders in a timely manner.
• Monitor and follow up on open orders to ensure progress and completion.
• Verify the accuracy and integrity of all shipments.
• Oversee the organization and replenishment of the spare parts inventory to meet operational needs.
• Resolve customer emergencies with effective problem-solving strategies.
• Adapt to evolving customs and international shipping regulations.
• Collaborate with the engineering team to create recommended spare parts lists for customer procurement.
• Assist in creating shippers for jobs, warranties, and spare parts.
• Provide additional support, including answering phone inquiries as needed.

Benefits

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED