About The Position
Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world's most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span: ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling. ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking. DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection. RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output. Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data. Welo Data is looking for a Content Operations Specialist ( Digital Books Content ) to support ongoing content curation, metadata quality, and platform integrity initiatives. In this role, you will be responsible for executing daily and advanced curation tasks across written and audio content, identifying and reporting issues, and ensuring high-quality standards in alignment with client guidelines.
Requirements
- Ability to work from home in a secure environment.
- Native-level or fully bilingual fluency (spoken and written) in Spanish and English .
- Strong native-language skills and cultural awareness of the relevant country/region.
- Highly organized with strong attention to detail and commitment to quality.
- Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
- Ability to navigate networks and websites using different browsers.
- Willingness to work with content that may be sensitive or offensive in nature.
- Strong company and industry awareness.
- Excellent problem-solving skills with the ability to identify optimal solutions.
- Strong time management and prioritization skills.
- Familiarity with a Plan-Do-Check-Act approach to tasks and workflows.
- High sense of ownership and accountability for deliverables.
- Self-motivated and comfortable handling repetitive tasks.
- Tech-savvy, with the ability to quickly learn and adapt to new tools and systems.
Responsibilities
- Execute and optimize daily and advanced content curation tasks across written publications and audio content.
- Write and report relevant bugs and errors using best practices through internal database systems.
- Manage escalations related to metadata, content integrity, and platform quality.
- Prioritize tasks and issues quickly and efficiently.
- Balance workloads across a distributed team to ensure throughput and coverage.
- Develop and maintain standard operating procedures (SOPs), workflow guides, and training materials.
- Identify process gaps and implement improvements to increase efficiency and reduce error rates.
- Adhere to project-specific quality standards as defined by client guidelines.
- Complete assigned tasks accurately and within established timelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
