SPANISH MEDICAL INTERPRETER/TRANSLATOR-RELIEF

Stanford Health Care • Palo Alto, CA

86d • $38 - $43

About The Position

The primary purpose of the Medical Interpreter/Translator is to provide consecutive and simultaneous interpretation and translation services to all Stanford Health Care departments for patient care. To this end, the Medical Interpreter/Translator acts as part of the appropriate health care team and makes communication possible across language barriers while maintaining patient confidentiality. Performs a variety of concise and accurate verbal interpretation and translation services in conjunction with medical, nursing and other health care staff via video conferencing, phone, and in-person to assist non-English speaking patients and their families receiving care within the Stanford Health Care system. The work of a Medical Interpreter/Translator requires providing direct assistance to patients and their families, health care providers and other staff, fluency in English and one or more required languages, as well as the awareness, knowledge and skills needed for effective and efficient language interpretation in health care settings.

Requirements

• Bachelor's degree (or equivalent from foreign university) in interpretation/translation or a related field.
• One (1) year of experience as a healthcare interpreter.
• Hiring requirement: passing the Stanford Hospital medical interpretation and translation exam (80% passing grade).

Nice To Haves

• Bachelor's degree (or equivalent from foreign university) in another field (foreign language) and completion of medical interpreting certificate program.
• Bachelor's degree (or equivalent from foreign university) in healthcare field (nursing, medicine, radiology, etc.) and English and foreign language skills.

Responsibilities

• Participate as a neutral party in the role as conduit of information that must flow between Stanford Health Care staff and the international or domestic patient/visitors.
• Ensure that information pertaining to the patient's outpatient services, hospitalization, and other medical information are accurately communicated and assess the patient's/family's comprehension of such information.
• Assist physicians, nurses and other health care professionals in interpreting information to clients on diseases, disease prevention, laboratory test results, immunization, and general health care.
• Translate correspondence, medical histories, medical consent forms, medical procedures and instructions, legal documents, manuals, brochures and other pertinent documents as needed.
• Provide interpreter/translation services for patients and their families, including one-on-one and in group settings, via video conferencing, phone and in-person.
• Maintain accurate daily records on all requests for service as well as the provision of services.
• Promote customer satisfaction related to Stanford Health Care services; notify manager of any issues that may be problematic for patients or Stanford Health Care staff.
• Train doctors and hospital staff in protocol for accessing Interpreting Services.
• Participate in continuing education programs and competency training to enhance professional role.
• Ensure that all policies and procedures related to process, service, and employee work rules are followed.
• Ensure full access to hospital resources for non-English speaking patients and their families.
• Triages crisis interventions for non-English speaking patients and families.
• Maintain confidentiality in all matters related to patient care and visitor issues.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• tuition_reimbursement
• flexible_scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees