Spanish Language Customer Service Representative 1 - Day Shift - up to $26.80/hour
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About The Position
As one of our daytime Spanish-language Customer Service Representatives, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining our database. The hours for this collective bargaining unit position are 7:00 AM to 3:30 PM, Monday through Friday. Training is paid, and we offer benefits - health, dental, vision, basic life insurance and other insurances, a tuition reimbursement program to help you move your career forward, and a 401(k) with company contribution. You'll earn $20.73 an hour in base pay and an additional $6.07 an hour for up to 80 hours a pay period to help you pay for health insurance - that's an effective hourly wage of $26.80! There is also an additional $1 per hour premium for working in our call center. This is a pipeline job posting. This means we will prequalify you but cannot move you fully through the hiring process unless and until a position opens up for you to fill. This is an on-site role with work from home flexibility. Training is in person, on-site for a period of approximately 9 weeks. Operational needs and our telework policy will determine your work location. Your presence may also be required in the office for trainings, meetings, or to resolve badge issues. Any additional remedial training and/or supervision will be held in-office at the National Visa Center.
