Spanish Healthcare Interpreter I, PRN

Advocate Health and Hospitals CorporationWake Forest, NC
12h$24 - $36

About The Position

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes. Position Highlights: Shift Schedule: PRN , hours vary, may include holidays. Providing coverage for shifts any time as needed, Weekends, Weekdays, Days/Nights, and Holidays. Department: Linguistic Location: Winston Salem, NC

Requirements

  • High school diploma required.
  • 3-year related experience required.
  • Knowledge of medical terminology and prior experience in a healthcare setting is required.
  • Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
  • Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Nice To Haves

  • National medical interpreter certification preferred.

Responsibilities

  • Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
  • Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
  • Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to always contain costs and leverages vendor relationships as needed.
  • Interprets information regarding the patient’s and family’s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
  • Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
  • Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare. Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
  • Translates basic written information as needed and within department guidelines. Serves as a cultural mediator and educate customers appropriately.

Benefits

  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
  • Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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