Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

Concentrix•Usa, OH

1d•$18 - $19•Remote

About The Position

The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces , ” “ Best Company Culture ,” and “ Best Companies for Career Growth " awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Licensed Property & Casualty Insurance Sales Agent, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Requirements

Fluency in Spanish
1 + years of customer service and 6 months sales experience
Active resident license to sell P&C insurance
Verifiable High school diploma or GED
Strong computer navigation skills and PC knowledge
Proficiency in fast-paced multi-tasking with strong problem-solving skills
High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
Must reside in the United States or have a valid U.S. address for residence

Responsibilities

Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
Demonstrate empathy and active listening , ensuring every customer feels heard and supported throughout the interaction.
Educate customers on policy options and documentation, clearly explaining the required steps or updates.
Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.

Benefits

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
Paid training ( Classroom: 4 Weeks and Transition: 3 Weeks )
Lucrative employee referral bonus opportunities
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience with company-supplied technologies
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits