Spanish Bilingual Equipment Distribution Coordinator - Remote
About The Position
Do you enjoy working with people in a fast-paced environment? If so, consider a position as a Spanish Bilingual Equipment Distribution Coordinator. Join our fast-growing U-Box department and become part of our Equipment Distribution Program and Team. Equipment Distribution Coordinators use new and exciting programs to reach existing U-Haul customers with offers to participate in our Equipment Distribution program. You will manage the end-to-end process of helping orchestrate transfers of our U-Haul trailers across the continent, playing a pivotal role in the success of U-Haul and the U-Box program as you help to move equipment where it is needed most! We are looking for friendly customer service-oriented team members who take pride in assisting customers every day. Team members are expected to follow established methods and procedures, handle all calls expediently and efficiently, meet all quality-related metrics and goals, and act in a courteous and friendly manner while serving the customer. This job might be for you if: You enjoy helping people and problem-solving. You like a fast pace starting day one and staying busy every day. You enjoy working closely with your manager and receiving daily feedback. You are comfortable learning and using multiple computer programs.
Requirements
- Fluency in both Spanish and English
- Basic keyboarding and computer skills
- Ability to navigate and use multiple computer programs at once
- Excellent verbal communication and listening skills
- Clear speaking voice
- General knowledge of U.S. geography
- Willingness to incorporate feedback to constantly improve performance
Responsibilities
- Interacting with field personnel via phone, email, IM chat and SMS text messages
- Communicating with customers by making outbound calls, answering all incoming calls and via SMS text messages
- Managing dashboards, reports and files as needed
- Working on multiple customer records simultaneously
Benefits
- Train and work on site, in office
- Career path available!
- Competitive hourly base
- Opportunity for base pay merit increases based on performance
- Part-Time benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
