<span>Trainer - (Onsite- Brownsville, TX)</span>

Maximus Services • Brownsville, TX

376d

About The Position

The Trainer position at Maximus Services, LLC is responsible for the complete learning development and maintenance process, including needs analysis, design, and development of training programs. The role involves working closely with management to ensure the successful implementation and delivery of ongoing training support for new hires and existing employees. The Trainer will assess performance, coach new hires, create training materials, and facilitate discussions to enhance learning outcomes.

Requirements

• High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years' experience.
• Additional training or education in area of specialization may be beneficial.
• Ability to work on moderately difficult assignments requiring judgment in resolving issues.
• Strong communication skills for complex or sensitive issues.

Nice To Haves

• Experience in training or instructional design.
• Familiarity with e-Learning tools and techniques.
• Knowledge of state agency policies and procedures.

Responsibilities

• Responsible for the complete learning development and maintenance process, including needs analysis, design, and development.
• Work closely with management to ensure successful development, implementation, and delivery of ongoing training support.
• Assess new hire performance; identify those that are prepared to move into further training/production and those that need more assistance.
• Coach new hires on content and provide feedback on skills and deficiencies to management.
• Create training materials such as PowerPoint slides, job aids, case studies, and e-Learning modules.
• Study content and prepare a list of possible questions trainees may ask, reviewing with subject matter experts.
• Process paperwork for systems access for new hire temps arriving from staffing agency.
• Deliver training content to existing employees and new hires using various media.
• Facilitate discussions using questioning techniques and alter delivery methods as needed.
• Employ classroom management techniques to address disruptive behavior.
• Develop and execute tests to measure student performance and administer re-takes as necessary.
• Participate in team meetings and assist in writing Knowledge Center articles.
• Review state agency websites for policy changes and assess their impact on business.
• Assist on special project requests and new initiatives.

Benefits

• Health insurance coverage
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED