<span>Retail Associate</span>

Flor PeninsulaRedwood City, CA
425d$43,680 - $43,680

About The Position

The Retail Associate position at Grupo Flor is a vital role within the dispensary's daily operations team. This position involves interacting with customers, assisting with retail inventory, and ensuring a smooth shopping experience. Retail Associates are expected to provide exceptional customer service while guiding customers through the selection and purchase of cannabis products.

Requirements

  • High school diploma, GED, or equivalent experience required.
  • Minimum 2 years of customer service, retail, or sales experience required.
  • Must be at least 21 years of age as required by licensing.
  • Prior experience as a budtender, brand ambassador, or similar role preferred.
  • Exceptional customer service and sales skills.
  • Knowledge of or interest in cannabis.
  • Strong teamwork and effective communication skills.
  • Reliability and trustworthiness.
  • Professional appearance and dress.
  • Basic business math skills.

Nice To Haves

  • Extensive knowledge of cannabis consumption methods and laws.

Responsibilities

  • Greet and acknowledge each customer in a friendly manner.
  • Serve as a point-of-contact for all customers visiting the dispensary.
  • Assist with daily retail operations to ensure efficiency.
  • Use Point of Sale systems to process transactions and assist customers.
  • Sell cannabis products through effective customer service and sales techniques.
  • Provide an exceptional customer experience for digital, curbside, and physical customers.
  • Perform sales support functions such as processing receipts and returns.
  • Assist with product and order fulfillment as assigned.
  • Attend product training classes and seminars as needed.
  • Maintain a clean and professional appearance and hygiene.
  • Assist with store upkeep, including light cleaning duties.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
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