<span>Information Technology Specialist</span>

Corvid Technologies • Huntsville, AL

391d

About The Position

Corvid Technologies is seeking an entry-level Information Technology Specialist to join their team in Huntsville, Alabama. The role focuses on troubleshooting hardware and software issues, managing file system security permissions, and scripting using PowerShell. The ideal candidate will be detail-oriented, eager to learn, and possess a positive attitude. Training will be provided on the job, making this an excellent opportunity for those looking to start their career in IT.

Requirements

• Bachelor's degree in a technical field
• Minimum GPA: 3.4
• U.S Citizenship
• Ability to obtain and maintain a U.S security clearance
• Strong desire and ability to learn
• Team-oriented and outgoing

Nice To Haves

• Experience in troubleshooting hardware and software issues
• Managing file system security permissions on Linux and Windows servers
• Scripting using PowerShell

Responsibilities

• Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support.
• Anticipate, investigate, and resolve problems in systems and services, ensuring that such problems are fully documented within relevant system(s).
• Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends.
• Provide oral, written, or hands-on support to all hardware, software, and telephone users.
• Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user network administration, and basic UNIX/Linux knowledge.
• Responsible for user, account, and service provisioning.
• Responsible for installing/deploying software on endpoints.
• Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility.
• Quote, submit purchase requests, and receive shipments for IT related items, as needed.
• Communicate effectively acting as a key liaison with customers, team members, and colleagues across the company.
• Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery.

Benefits

• Paid gym membership
• Flexible schedules
• Blue Cross Blue Shield insurance including Medical, Dental and Vision
• ESOP (Employee stock ownership program) matched up to 6%
• Three weeks starting PTO; increasing with tenure
• Continued education and training opportunities
• Uncapped incentive opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees