<span>HCM Business Analyst I (Integration Specialist)</span>

ADP • Norfolk, VA

395d

About The Position

The HCM Business Analyst I (Integration Specialist) at ADP plays a crucial role in the implementation and optimization of ADP products and services across various service centers. This position requires a strong understanding of ADP products, regional functions, and operating systems, and involves working on complex projects that require collaboration across multiple departments. The analyst serves as a liaison between clients and internal teams, ensuring that business requirements are met and that projects are delivered successfully.

Requirements

• Relevant experience in implementation, project services, technical services, client services, or Time and Labor Management (TLM).
• Bachelor's degree or equivalent in education and experience.

Nice To Haves

• Technical domain expert level knowledge in all ADP Workforce Management Solutions including AutoPay/Payroll platforms and in-depth understanding of the TLM suite (EZLM, eTime, Enterprise).
• Expert knowledge of service and operations workflow methods, procedures, and various ADP operating systems.
• Experience in the implementation and/or optimization of new or revised ADP Products and services.

Responsibilities

• Participates as a key contributor in the analysis of client business needs and the development and implementation of processes, programs, technology, and procedures.
• Serves as a liaison between regional and group staff departments to analyze business requirements based on comprehensive scope of work/needs analysis.
• Responsible for delivering key components of the Statement of Work (SOW) and optimizing ADP solutions for Major Accounts clients.
• May function in a project lead capacity for select projects, coordinating and overseeing the work of less experienced HCM Business Analysts.
• Monitors and reports the status of assigned projects/SOWs, identifying any issues that might delay final results or deliverables.
• Analyzes the impact of new or revised products, programs, system migrations, and procedures on the pending SOW/Client Advisory Services Engagement.
• Identifies potential problems and participates in resolving them with other departments.
• Develops resources to support Client Advisory Services in implementing new products, programs, systems, and procedures.
• Maintains strong knowledge of applicable products, regional operating systems, and procedures by participating in focus groups, product committees, and business conferences.
• Performs other related duties as assigned.

Benefits

• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.
• Diversity and inclusion programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees