<span>Ecommerce Director</span>

Homemakers Furniture • Urbandale, IA

423d • Remote

About The Position

The Director of E-Commerce at Homemakers Furniture is responsible for leading the E-Commerce team to enhance the digital shopping experience, drive online sales growth, and increase brand loyalty. This role involves developing and executing the e-commerce strategy, managing daily operations, and collaborating with various departments to ensure a seamless online experience for customers. The ideal candidate will have extensive experience in e-commerce management, particularly within the furniture industry, and will be a strategic thinker with strong analytical skills.

Requirements

• Bachelor's Degree in Marketing, Advertising, or related field
• 10+ years E-Commerce experience
• 3-5 years management experience
• Knowledge of the furniture industry preferred

Nice To Haves

• Ability to multi-task and carry through with numerous projects simultaneously
• Skill sets that foster talent development
• Excellent interpersonal skills, including strong written & verbal communication skills
• Very organized and meticulous with a critical eye and attention to detail
• Strong analytical and project management skills
• Creative thinker with a vision across multiple platforms & channels

Responsibilities

• Develop and implement the overall ecommerce strategy, including site merchandising, online marketing, customer acquisition, and retention.
• Oversee the day-to-day operations of ecommerce platforms, ensuring optimal performance, user experience, and sales conversion rates.
• Work with cross-functional teams including marketing, IT, customer service, and logistics to ensure a seamless and efficient online shopping experience.
• Analyze sales data, website traffic, and customer behavior to identify opportunities for growth and areas for improvement.
• Manage the ecommerce budget, including setting sales targets, monitoring expenses, and ensuring profitability.
• Collaborate with the Buying team to ensure the online catalog is current, accurately represented, and optimized for sales.
• Monitor industry trends and competitors to stay ahead of the market and identify innovative ecommerce solutions.
• Ensure compliance with legal, regulatory, and security requirements for online transactions and privacy laws.
• Recruit talent for the E-Commerce team to help drive growth and succession.
• Identify, prioritize, and articulate initiatives that can deliver the highest impact.
• Strategize with the Marketing Director to align overall marketing strategies and brand consistency across all touchpoints.
• Manage third-party vendors and negotiate all relevant contracts.

Benefits

• Medical, Dental, and Vision insurance
• Free Company-paid life insurance
• 401(k) matching up to half of 8%
• Employee discounts, including at Nebraska Furniture Mart
• 3 Weeks PTO per year
• Volunteer Time Off, 8 hours per year
• Paid Parental Leave
• Paid holidays
• On-site Starbucks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree