Homemakers Furniture-posted about 1 year ago
Full-time • Senior
Remote • Urbandale, IA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

The Director of E-Commerce at Homemakers Furniture is responsible for leading the E-Commerce team to enhance the digital shopping experience, drive online sales growth, and increase brand loyalty. This role involves developing and executing the e-commerce strategy, managing daily operations, and collaborating with various departments to ensure a seamless online experience for customers. The ideal candidate will have extensive experience in e-commerce management, particularly within the furniture industry, and will be a strategic thinker with strong analytical skills.

  • Develop and implement the overall ecommerce strategy, including site merchandising, online marketing, customer acquisition, and retention.
  • Oversee the day-to-day operations of ecommerce platforms, ensuring optimal performance, user experience, and sales conversion rates.
  • Work with cross-functional teams including marketing, IT, customer service, and logistics to ensure a seamless and efficient online shopping experience.
  • Analyze sales data, website traffic, and customer behavior to identify opportunities for growth and areas for improvement.
  • Manage the ecommerce budget, including setting sales targets, monitoring expenses, and ensuring profitability.
  • Collaborate with the Buying team to ensure the online catalog is current, accurately represented, and optimized for sales.
  • Monitor industry trends and competitors to stay ahead of the market and identify innovative ecommerce solutions.
  • Ensure compliance with legal, regulatory, and security requirements for online transactions and privacy laws.
  • Recruit talent for the E-Commerce team to help drive growth and succession.
  • Identify, prioritize, and articulate initiatives that can deliver the highest impact.
  • Strategize with the Marketing Director to align overall marketing strategies and brand consistency across all touchpoints.
  • Manage third-party vendors and negotiate all relevant contracts.
  • Bachelor's Degree in Marketing, Advertising, or related field
  • 10+ years E-Commerce experience
  • 3-5 years management experience
  • Knowledge of the furniture industry preferred
  • Ability to multi-task and carry through with numerous projects simultaneously
  • Skill sets that foster talent development
  • Excellent interpersonal skills, including strong written & verbal communication skills
  • Very organized and meticulous with a critical eye and attention to detail
  • Strong analytical and project management skills
  • Creative thinker with a vision across multiple platforms & channels
  • Medical, Dental, and Vision insurance
  • Free Company-paid life insurance
  • 401(k) matching up to half of 8%
  • Employee discounts, including at Nebraska Furniture Mart
  • 3 Weeks PTO per year
  • Volunteer Time Off, 8 hours per year
  • Paid Parental Leave
  • Paid holidays
  • On-site Starbucks
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