<span>Customer Service Representative</span>

Postal Annex • San Diego, CA

418d • $37,440 - $47,840 • Onsite

About The Position

The Customer Service Representative at PostalAnnex+ in San Diego plays a crucial role in providing exceptional customer service at the customer counter. This position involves assisting customers with various services such as shipping, notarization, and document handling, while ensuring a friendly and efficient experience. The role requires standing for extended periods and involves on-the-job training to equip new employees with the necessary skills.

Requirements

• Previous customer service experience is strongly encouraged
• Good typing skills for answering emails and typing documents
• Ability to learn and adapt to new tasks
• Must be able to become a Notary Public and have a clean background

Nice To Haves

• Notary Public license for higher starting pay
• Fingerprint roller certificate for higher starting pay

Responsibilities

• Greet customers and guide them through transactions
• Respond to emails and assist with customer inquiries
• Scan documents and sort mail
• Take passport photos and package items
• Notarize documents as required
• Maintain a friendly and professional demeanor while assisting customers

Benefits

• 401(k) with 6% match
• Dental insurance
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED