Your Path-posted about 1 year ago
$48,339 - $58,822/Yr
Full-time • Entry Level
Los Angeles, CA
Educational Services

The Case Manager at PATH's Los Feliz location plays a crucial role in assisting clients experiencing homelessness by providing individualized supportive services. This position focuses on helping clients access necessary resources, develop personalized service plans, and achieve their housing and health goals. The Case Manager will work collaboratively with clients to navigate various systems and ensure they receive the support needed to maintain stable housing and improve their overall well-being.

  • Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client.
  • Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals.
  • Completes program specific assessments (e.g. VI-SPDAT).
  • Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake.
  • Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents.
  • Maintains confidentiality of client files per HIPAA and all applicable guidelines.
  • Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals.
  • Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients' ability to independently solve problems, utilize effective coping skills, and manage and self-coordinate own care, including services for individuals with chronic trauma.
  • Uses motivational interviewing and trauma informed care in service delivery.
  • Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients.
  • Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field (preferred).
  • Ability to obtain CPR/First Aid certification through PATH.
  • Ability to work flexible hours which may include evenings or weekends.
  • Employment eligibility verification.
  • Successful completion of background screening and drug test.
  • Updated Tuberculosis Test.
  • Must hold a valid CA Driver's License and possess their own vehicle with proof of ownership and insurance coverage.
  • Analytical Skills and Attention to Detail
  • Collaboration and Teamwork
  • Communication skills
  • Creativity and Initiative
  • Critical Thinking and Problem Solving
  • Ethics and Boundaries
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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