<span>Business Systems Support Specialist</span>

City Of Chandler-posted about 1 year ago

$65,998 - $89,086/Yr

Full-time • Entry Level

Remote • Chandler, AZ

Waste Management and Remediation Services

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The Business Systems Support Specialist position at the City of Chandler's Community Services Department, Library Division, focuses on providing front-line support for hardware and software issues related to department-specific systems. The role emphasizes customer service, teamwork, and collaboration, ensuring that staff can effectively utilize technology to serve the community.

Provide front-line support to department/division staff.
Resolve hardware and software related issues on department or division specific systems.
Maintain and troubleshoot computers, laptops, peripherals, and other related equipment.

High School Diploma or GED with some college level coursework or technical training in a computer technology area.
3 years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution.
Valid Driver's License with acceptable driving record.

Strong problem-solving and communication skills.
Proficient in computer operating systems, software applications, mobile devices, and peripherals.
Experience in system administration and user management.
Familiar with O365 applications, including Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, etc.
Experience with PowerShell scripting for automation and task management.

Up to 8 hours paid time off annually to volunteer in the community.
3 medical plans to choose from along with dental and vision coverage.
Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual.
Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual.
12 paid holidays per year, plus Winter Break at the end of the year.
100% city contribution match to Arizona State Retirement System.
City contributions of 1% gross wages per pay period to deferred compensation.
Robust Employee Wellness program with $350 incentive.
Professional development opportunities.
Tuition reimbursement up to $5,250 annually, $3,200 for part time employees.
Free Tumbleweed Recreation Center membership.
Flexible schedule/remote work options (when available).

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