Spa Therapist

Margaritaville Resort Cape Cod•Hyannis, MA

21h

About The Position

Margaritaville Resort Cape Cod is seeking a passionate and dedicated Massage Therapist to join our team at St. Somewhere Spa. Our spa is a tranquil oasis designed to provide guests with rejuvenating experiences and exceptional service in a relaxed, tropical atmosphere. The Massage Therapist will be responsible for delivering high-quality spa treatments and therapies that enhance our guests' wellness and promote relaxation. This role requires strong communication skills, a commitment to guest satisfaction, and a positive attitude to ensure every guest leaves feeling refreshed and revitalized.

Requirements

High school diploma or equivalent; additional education in wellness, massage therapy, or related field is preferred.
State licensure or certification in massage therapy and/or esthetics (as required).
Minimum of 1-2 years of experience in a spa or wellness environment, demonstrating a strong understanding of various therapeutic modalities.
Knowledge of spa safety and sanitation practices.
Exceptional interpersonal and communication skills.
Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

Provide professional spa treatments including massages, facials, body wraps, and other spa services in accordance with established protocols and procedures.
Conduct thorough consultations with guests to assess their needs and customize treatments accordingly.
Maintain high levels of cleanliness and organization in treatment rooms, ensuring compliance with health and safety standards.
Maintain an up-to-date knowledge of products, treatments, and services offered at St. Somewhere Spa and recommend appropriate products to guests for home care.
Build and maintain strong relationships with guests to encourage repeat visits and positive word-of-mouth referrals.
Assist in managing appointments and schedules to ensure optimal use of time and resources.
Participate in ongoing training and development to enhance skills and stay current with industry trends.
Collaborate with spa management to develop and implement new treatments or special promotions.
Provide exceptional customer service in all interactions, creating a warm and welcoming atmosphere for guests.
Handle guest feedback and concerns professionally and promptly, ensuring guest satisfaction.