Spa Therapist

Four Seasons Hotels and Resorts • Nashville, TN

124d

About The Position

We are seeking a On Call Spa Therapist, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Spa Therapist greets guests on time and confirms treatment, providing a professional and relaxed service to all guests, with the highest level of hospitality and professionalism. They practice and follow all massage licensing requirements including all sanitation and hygiene standards and comply with local legislation as required. The role involves setting up, utilizing, and cleaning all equipment in the treatment rooms, retrieving, preparing, and ensuring quality and par levels for all linens and supplies. The Spa Therapist cleans and breaks down treatment rooms, ensuring all items are returned to designated storage area and the room is ready for the next appointment. They keep all areas neat and clean, including staff set up and back of house areas, relaxation lounge, and locker rooms. Additionally, they utilize, know, and market all retail products for guests using the provided prescription cards after each treatment. The role may also involve providing services in guest rooms, massage chairs, or other areas outside treatment rooms during events, and requires working harmoniously and professionally with co-workers and supervisors.

Requirements

• High School Diploma, Trade or Massage Schooling/Certifications/Licensing.
• At least two years’ experience in upscale spa or hotel.
• Knowledge of Nashville and surrounding areas, highly desirable, however not required.
• Strong oral presentation skills.
• Ability to multi-task in a high volume and demanding environment.
• Strong problem-solving skills, ability to handle difficult situations and guests.
• Requires reading, writing and oral proficiency in the English language.

Responsibilities

• Greets guests on time and confirms treatment.
• Provides a professional and relaxed service to all guests, with the highest level of hospitality and professionalism.
• Practices and follows all massage licensing requirements including all sanitation and hygiene standards and complies with local legislation as required.
• Sets up, utilizes and cleans all equipment in the treatment rooms.
• Retrieves, prepares and ensures quality and par levels for all linens and supplies.
• Cleans and breaks down treatment rooms, ensuring all items are returned to designated storage area and room is ready for next appointment.
• Keeps all areas neat and clean, including staff set up and back of house areas, relaxation lounge, locker rooms.
• Utilizes, knows and markets all retail products for guests using the provided prescription cards after each treatment.
• Provides if applies services in guest rooms, massage chairs, or other areas outside treatment rooms during events.
• Works harmoniously and professionally with co-workers and supervisors.

Benefits

• Dynamic Employee Culture where you are encouraged to be your true self!
• Inclusive and diverse employee engagement events all year-round.
• Complementary Uniforms and uniform care.
• Complimentary Employee Meals.
• Comprehensive learning and development programs to help you master your craft.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees