Spa Supervisor (FT)

Montage Deer Valley•Park City, UT

54d

About The Position

The purpose of the Spa Supervisor is to provide support for the spa management team in all areas of the spa to ensure smooth and efficient operational procedures within all departments enabling the staff to provide optimal guest service, specifically the providers, guest reception, spa attendant, and wellness team.

Requirements

High school or equivalent education required.

Nice To Haves

Bachelor's degree preferred.
1-2 years supervisor experience in a spa setting preferred.

Responsibilities

Ensure all policies, procedures and standards are implemented, functional, and adhered to consistently.
Anticipate guest needs.
Daily opening and closing responsibilities of the spa.
Support Spa Manager and Director in any administrative tasks including, sales reports, staff performance tracking, coordinating promotions as well as facility maintenance.
Conduct and support ongoing educational opportunities for associates, including daily line ups.
Assist in communication between all departments that is necessary for the day to day operations to be successful.
Attend meetings as required
Ensure guest satisfaction.
Resolve any guest issues or concerns that may arise.
Communicate any guest or associate concerns to the rest of the management team.